What if Something is Damaged or Defective?

Our drivers can usually determine whether or not the item can easily be serviced in your home or needs to be returned. Our drivers may also contact our service manager to determine the procedure for handling your specific situation. The beauty of quality furniture is its uniqueness. Made from natural materials, with no two items identical, each piece is crafted to complement rather than duplicate another. It is often this seeming “imperfection”, that makes it so treasured. We sell only the finest quality merchandise and ask that you appreciate and understand the nature of the product, when evaluating its acceptability. Please call us if you have any questions about care and maintenance of your furniture.